Most lenders hand you your keys and move on. Presto stays. Your relationship with us doesn't end at the table — it's just getting started.
Thirty days after your close, Sophie checks in. Not to sell you something — to make sure everything went the way it was supposed to. Questions, concerns, anything that feels off. We're still here.
If your experience was what it should have been, we'll ask for one thing: an honest Google review. That's how families like yours find us. That's how we grow. It takes 60 seconds and it means everything to Mariane's team.
Rates move. When they drop meaningfully below your locked rate — enough that a refinance actually changes your monthly payment — Sophie sends you a personal message. Not a mass blast. A calculation built around your loan.
"Rates have moved. At your current balance, refinancing could lower your monthly payment by $312. Your break-even point is 22 months. If you're staying in the home, the math works. Want me to run a full quote?"
Your home isn't just where you live. It's a position that grows. Sophie watches what your equity unlocks — and tells you when it's time to act.
You know what it's like to have a team that actually shows up — that closes fast, communicates clearly, and doesn't disappear when things get complicated.
If someone in your life — a family member, a close friend, a colleague — is thinking about buying, an introduction to Presto means more to us than any marketing we could run.
We'll serve them the way we served you. That's the only ask. No referral fees. No commissions. Just someone you care about, taken care of.
(844) 477-3786Rate question. Equity question. Life changed and you're wondering what your options are. Mariane's team doesn't stop being your team after closing day.